Frequently asked Questions
Q: When are you opening for commissions?
A: Check twitter for any openings. If nothing is listed then we are not sure when our next opening will be.
Q: How much is shipping?
A: Shipping within the USA can range from $50 to $150
Q: Do you ship internationally?
A: We do! Shipping internationally can cost upwards of $300 and we are no longer responsible once the suit leaves the US.
Q: What happens if my suit is lost in the mail?
A: We insure all of over packages but as this has happened in the past we have learned that USPS and other shipping companies do not value what you insure things for if they are hand made. That being said if they confirm the package is lost and give us a refund we will refund the person the amount that is refunded to us. In the past we insured a partial suit for $800 and they deemed it only worth $400 even after we fought their decision so we can not control how much is refunded.
Q: Do you do con deliveries?
A: If we are driving to a con then yes! If not then you will be charged the extra luggage fee to have it fly with us. If the airline loses the suitcase we will not be held responsible.
Q: I'm a local, can I come pick up my suit?
A: Yes but under certain circumstances. Delaware hosts a variety of local meetups and at these we can arrange a personal pick up. Picking up at my house will never be allowed.
Q: Can you use X fur?
A: We will look into any and all fur requests but some furs may not meet our quality standards.
Q: Can I send you fur to cheapen my price?
A: Possibly but this will need to be discussed in detail beforehand.
Q: Do you do trades?
A: Sometimes yes but this will need to be discussed beforehand. Usually if we are looking to do a trade we will contact you not the other way around.
Q: Can you mimic or reference this makers style?
A: We will not mimic or reference any other maker.
Q: Do you accept artistic liberty?
A: Yes! But you will need to pay our concept artist for a reference. The design can be kept secret or shown to you once it is done.
Q: How long does it take to finish a fursuit?
A: From start to finish it will take no more then a month.
Q: Can I wear glasses in your heads?
A: We do not normally make our heads large enough to fit glasses but this can be discussed.